Guest Experience Intern – Ibiza, Fast-Paced Hospitality

Hospitaliti; Islas Baleares; On-site; EUR 8,900 - 11,000; Full time

Benefits offered by this job

Accommodation included

Lunch provided

Final project presentation to Excom &/

Hotel group discounts

Canva & Podimo subscriptions

Job summary

Mondrian Ibiza, part of Ennismore, offers an internship opportunity to aspiring hospitality professionals on Ibiza. You will support front desk operations, guest services, and coordination with internal teams to deliver outstanding guest experiences.

The program provides accommodation and daily lunch, plus a final project presentation to Excom & Heads of Departments. EU nationality, English/Spanish fluency, and a related degree are preferred; join a fast-growing, international group.

Qualifications

• EU Nationality is required.
• Fluent English and Spanish.
• Currently pursuing or recently completed a degree in Hospitality or a related field.
• Ability to work in a fast-paced environment and adapt to different tasks.
• Team-oriented mindset with a positive and proactive attitude.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Assist with check-in/check-out and provide warm greetings.
• Contact guests to ensure satisfaction (courtesy calls, in-person visits).
• Coordinate details for anniversaries, honeymoons, birthdays, or guest preferences.
• Log incidents and collaborate with internal teams to resolve problems promptly.
• Ensure housekeeping, room service, maintenance, etc., align with guest expectations.

Skills

Customer service

Teamwork

Communication

Problem solving

Attention to detail

Education

Hospitality degree or related field

Job description

Mondrian Ibiza, part of Ennismore, offers an internship opportunity to aspiring hospitality professionals on Ibiza. You will support front desk operations, guest services, and coordination with internal teams to deliver outstanding guest experiences.

The program provides accommodation and daily lunch, plus a final project presentation to Excom & Heads of Departments. EU nationality, English/Spanish fluency, and a related degree are preferred; join a fast-growing, international group.