Ibiza Front Office Intern — Accommodation & Growth

Mondrian Hotels; Ibiza; In loco; EUR 8900 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Accommodation included

Lunch served daily

Internship Program with final project

Team meetings and events

Hotel employee discounts

Descrizione del lavoro

Mondrian Ibiza is offering a structured internship blending guest services and operations. You’ll assist the reception team with check-ins, respond to guest requests, and coordinate events with the Guest Experience team.

During five months starting in April, you’ll work across departments to ensure smooth service, maintain cleanliness standards, and learn hotel operations through training sessions and hands-on practice. Accommodation is provided, with meals included at the in-house restaurant.

Competenze

• EU nationality is required.
• Fluent English and Spanish; additional languages are a plus.
• Pursuing or recently completed degree in Hospitality or related field.
• Internship lasts five months with an April start.
• Ability to work in a fast-paced environment and adapt to tasks.
• Team-oriented with proactive attitude; strong problem-solving.

Mansioni

• Assist the reception desk with guest check-ins, check-outs, and reservations.
• Provide personalised services to guests, responding promptly to questions and requests.
• Collaborate with the Guest Experience team to organise and coordinate activities and events.
• Help supervise and maintain cleanliness standards throughout the property.
• Address guest complaints, ensuring prompt and effective resolution.
• Help manage guest feedback and contribute to service improvements.
• Help coordinate cleaning schedules and staff shifts.
• Participate in training sessions and meetings to learn hotel operations.
• Work with departments to ensure smooth communication and coordination.
• Enter cases into Nubola and resolution.

Conoscenze

English fluency

Spanish fluency

Team player

Adaptable

Formazione

Hospitality degree

Descrizione del lavoro

Mondrian Ibiza is offering a structured internship blending guest services and operations. You’ll assist the reception team with check-ins, respond to guest requests, and coordinate events with the Guest Experience team.

During five months starting in April, you’ll work across departments to ensure smooth service, maintain cleanliness standards, and learn hotel operations through training sessions and hands-on practice. Accommodation is provided, with meals included at the in-house restaurant.