Iberia B2B Solar Customer Success Manager

Goodwe; Málaga; Presencial; EUR 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

International team

Development opportunities

Flat hierarchies

Descripción de la vacante

GoodWe is seeking a Customer Success Manager Iberia to build and maintain relationships with installers and distribution partners across Iberia. You will deliver product and technical guidance, drive onboarding programs, and champion customer satisfaction to promote long-term loyalty.

You will collaborate with Marketing, Technical teams, and the GW Sales Manager to identify opportunities, optimize processes, and ensure a top-tier customer experience in a fast-growing European solar company.

Formación

• Minimum 3+ years of experience in Customer Success or similar roles.
• Strong communication skills and client-facing experience.
• Fluency in English and Spanish; additional languages are a plus.

Responsabilidades

• Build and maintain relationships with installers and distribution partners.
• Coordinate with technical team for onboarding and kickoff meetings.
• Establish and maintain customer service policies and best practices.
• Provide high-level technical and product support.
• Identify new opportunities and pass leads to Sales Manager.
• Organize training programs for customers.

Conocimientos

Customer success experience

Communication skills

Bilingual English/Spanish

Technical background

Educación

BSc Electrical Engineering

Electrician qualification

Descripción del empleo

GoodWe is seeking a Customer Success Manager Iberia to build and maintain relationships with installers and distribution partners across Iberia. You will deliver product and technical guidance, drive onboarding programs, and champion customer satisfaction to promote long-term loyalty.

You will collaborate with Marketing, Technical teams, and the GW Sales Manager to identify opportunities, optimize processes, and ensure a top-tier customer experience in a fast-growing European solar company.