Hybrid: Offline Underwriting Ops Technician – Madrid

Chubb Ltd.; Comunidad de Madrid; On-site; EUR 35,000 - 52,000; Full time

Benefits offered by this job

32 days vacation a year

2 days working from home

Working from home allowance

Entry time flexibility

Private medical insurance

Life and accident insurance

Pension plan

Stock purchase plan

Employee assistance program

Comprehensive Learning & Development

Job summary

Chubb Ltd. in Madrid, Spain, is seeking an Underwriter Operations Technician – Offline to support end-to-end processing of offline business in the UWR Centre.

This role focuses on efficient operations, accurate data handling, and high-quality underwriting support. You will work with local teams, brokers, and the wider operations team to deliver excellent service, perform data entry, prepare policy documentation, and assist with testing and process improvements while growing your career in the

Qualifications

• Strong analytical and communication skills.
• Fluent in English and another European language.
• Some insurance experience with a desire to grow in the industry.
• Good attention to detail and a customer service mindset.
• Ability to work independently and collaboratively in a fast-paced environment.
• A proactive, solution-oriented approach and willingness to learn new systems.
• Good commands using Ms Excel and AI tools.

Responsibilities

• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries, including credit control support and issue resolution.
• Support QA, reporting, and operational process improvements.
• Assist with system testing, user acceptance testing, and new business tools.
• Work closely with local teams, brokers, and the wider operations team to deliver excellent service.

Skills

Analytical skills

Communication skills

English fluency

European language

Insurance experience

Attention to detail

Independent worker

Solution oriented

MS Excel

AI tools

Tools

MS Excel

AI tools

Job description

Chubb Ltd. in Madrid, Spain, is seeking an Underwriter Operations Technician – Offline to support end-to-end processing of offline business in the UWR Centre.

This role focuses on efficient operations, accurate data handling, and high-quality underwriting support. You will work with local teams, brokers, and the wider operations team to deliver excellent service, perform data entry, prepare policy documentation, and assist with testing and process improvements while growing your career in the