Underwriting Operations Technician Offline (Dutch Speaking) - FTC 12 months

Chubb Ltd.; Comunidad de Madrid; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

32 days vacation per year

2 work-from-home days + flexible days

Homeworking allowance

Flexible entry times

Life and accident insurance

Pension plan

Learning & Development opportunities

Job summary

Chubb Ltd. in Madrid, Spain, is seeking an Underwriting Operations Technician – Offline (Dutch Speaking) for a 12‑month FTC. The role focuses on end-to-end processing of offline business, data integrity, and strong service delivery within the UWR Centre.

Key responsibilities include data entry, preparing policy documentation, handling broker and internal queries, and supporting QA and system testing. Fluency in English and Dutch is required, with additional European languages valued.

Qualifications

• Strong analytical and communication skills.
• Fluent in English and Dutch; other European languages valued.
• Some insurance experience with a desire to grow in the industry.
• Good attention to detail and a strong customer service mindset.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proactive, solution-oriented approach and willingness to learn new systems.
• Good command of MS Excel and AI tools.

Responsibilities

• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries, including credit control support and issue resolution.
• Support QA, reporting, and operational process improvements.
• Assist with system testing, user acceptance testing, and new business tools.
• Work closely with local teams, brokers, and the wider operations team to deliver excellent service.

Skills

Analytical skills

Communication skills

English & Dutch

Insurance experience

Attention to detail

Customer service

Independent & collaborative work

Problem solving

MS Excel

AI tools

Job description

Underwriting Operations Technician Offline (Dutch Speaking) - FTC 12 months

Madrid, Spain

Job Description

Chubb is looking for a Underwriter Operations Technician – Offline to support the end‑to‑end processing of offline business within the UWR Centre. This role helps ensure efficient operations, accurate data handling, and strong service delivery across underwriting support activities. This is a temporary contract of 12 months duration.

Key Responsibilities:

• Support offline underwriting operations and language‑dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries, including credit control support and issue resolution.
• Support QA, reporting, and operational process improvements.
• Assist with system testing, user acceptance testing, and new business tools.
• Work closely with local teams, brokers, and the wider operations team to deliver excellent service.

Qualifications

• Strong analytical and communication skills.
• Fluent level in English, and Dutch. Any other european language (ideally German, Italian, French or Spanish) would be highly valued.
• Some insurance experience, with a desire to grow your career in the industry.
• Good attention to detail and a strong customer service mindset.
• Ability to work independently and collaboratively in a fast‑paced environment.
• A proactive, solution‑oriented approach and willingness to learn new systems.
• Good commands using Ms Excel and AI tools.

What we offer in return:

• 32days of vacation a year
• 2 days working from home option + additional flexible days
• Working from home allowance
• Entry time flexibility
• Life and accident insurance
• Pension plan
• Comprehensive Learning & Development offer

Our core values—Integrity, Client Focus, Respect, Excellence, and Teamwork—guide how we live and work. We are committed to being an ethical and honest company, fostering mutual trust and respect among our employees, clients, and partners. We strive to create a collaborative and supportive environment where everyone can perform at their best.

Chubb is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

We ensure our recruitment process is inclusive and accessible. If you require reasonable adjustments, please let us know in your application or during discussions with our recruiters.

Job Info

• Job Identification 37795
• Job Schedule Full time
• Regular or Temporary Temporary
• Business Unit Spain
• Legal Employer Chubb European Group SE Spanish Branch