Hybrid NOC Engineer - Queenstown Network Ops

Placements24; O Mente; Hybride; EUR 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical aid

Provident fund

Paid annual leave

Résumé du poste

Placements24 is helping a major telecom provider in the Eastern Cape fill a Telecom Network Operations Specialist position in the Queenstown area. This hybrid role requires regular office presence with some remote work flexibility to support the Eastern Cape operations.

You will monitor, maintain and troubleshoot the network, respond to incidents, and assist in capacity planning while collaborating with field technicians and engineering teams.

Qualifications

• Diploma/degree in IT or related field.
• 2–4 years experience in network operations or telecom tech support.
• Familiarity with monitoring tools and ticketing systems.
• Strong IP networking knowledge (TCP/IP, DNS, DHCP).
• Willingness to work shifts, nights and weekends.

Responsabilités

• Monitor network performance and identify issues or outages.
• Respond to alarms and perform initial troubleshooting; escalate when needed.
• Perform routine maintenance on network equipment and systems.
• Apply approved network changes and software updates.
• Maintain records of network events, actions, and resolutions.
• Collaborate with field techs and engineering teams to resolve problems.
• Develop and refine operational procedures and documentation.
• Ensure adherence to network security policies.
• Contribute to capacity planning and performance optimization.
• Provide guidance to junior staff.

Connaissances

IP networking

TCP/IP

DNS/DHCP

SolarWinds

Nagios

Troubleshooting

Communication

Shifts

Formation

Diploma or degree in IT / CS / Telecommunications

Outils

SolarWinds

Nagios

Ticketing systems

Description du poste

Placements24 is helping a major telecom provider in the Eastern Cape fill a Telecom Network Operations Specialist position in the Queenstown area. This hybrid role requires regular office presence with some remote work flexibility to support the Eastern Cape operations.

You will monitor, maintain and troubleshoot the network, respond to incidents, and assist in capacity planning while collaborating with field technicians and engineering teams.