Hybrid Learning Transformation & Change Lead (C2I)

Novartis; Barcelona; Hybrid; EUR 92,000 - 171,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Flexible & hybrid working options

Parental leave (minimum 14 weeks)

Job summary

Novartis seeks a C2I Learning Transformation and Change Management Lead to shape capability development across the organization. Build a modern learning ecosystem powered by data, AI, and digital tools, embedding learning into everyday work.

You will drive adoption of critical business solutions, design personalized learning journeys, and lead the Commercial Academy’s evolution while measuring impact across markets and regions.

Qualifications

• Bachelor’s degree in Business, Process Management, Consulting, Organizational Development, Learning and Development, Human Resources, or related field.
• Proven experience leading learning transformation or change management initiatives in a large organization.
• Strong expertise in change management methodologies, stakeholder engagement, and adoption strategies.
• Experience designing customer-centric learning programs and capability-building frameworks.
• Demonstrated ability to leverage artificial intelligence, automation, and digital technologies to enhance learning experiences.
• Strong analytical skills with experience using data, adoption metrics, and user insights to drive decisions.
• Excellent communication, influencing, and relationship-building skills across global and cross-functional stakeholders.
• Experience using SAP to support learning, change, adoption, or business transformation initiatives.

Responsibilities

• Shape and execute the C2I learning and change management strategy aligned with business priorities.
• Partner with countries and Super Users to identify capability gaps and learning opportunities.
• Design personalized learning journeys that accelerate adoption and user proficiency.
• Leverage artificial intelligence and automation to enhance learning experiences and knowledge access.
• Lead the evolution of the Commercial Academy as a seamless learning and performance ecosystem.
• Develop and execute change management strategies that drive sustainable adoption of new solutions.
• Build stakeholder networks, change champions, and communities of practice across markets.
• Measure learning effectiveness, organizational readiness, adoption, and business impact to drive continuous improvement.

Skills

Change management

Learning transformation

Stakeholder engagement

Data-driven decision making

Communication

Artificial intelligence (AI) in L&D

SAP

Education

Bachelor’s degree in Business, Process Management, Consulting, Organizational Development, Learning & Development, HR, or related field

Tools

SAP

Job description

Novartis seeks a C2I Learning Transformation and Change Management Lead to shape capability development across the organization. Build a modern learning ecosystem powered by data, AI, and digital tools, embedding learning into everyday work.

You will drive adoption of critical business solutions, design personalized learning journeys, and lead the Commercial Academy’s evolution while measuring impact across markets and regions.