Hungarian-Speaking CSR in Sofia — Paid Relocation & Perks

Mercier Consultancy Group; España; Presencial; EUR 13.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive monthly salary

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

Career development

Multicultural workplace

Descripción de la vacante

Mercier Consultancy Group is recruiting for a Hungarian-speaking customer support role based in Sofia, Bulgaria. You will deliver high-quality support via phone, email and live chat, addressing queries, and ensuring client satisfaction while adhering to company standards.

This position requires native or fluent Hungarian, plus good English for internal communication. A relocation package and training are provided to help you settle into an international, multicultural team.

Formación

• Native or fluent Hungarian language skills (spoken and written) are essential.
• Good working knowledge of English for internal communications.
• Previous experience in customer support is advantageous but not strictly required.

Responsabilidades

• Provide high-quality customer support to Hungarian-speaking clients via phone, email, and live chat.
• Diagnose issues and deliver timely, effective solutions per standards.
• Document all interactions and resolutions in the CRM with accuracy.

Conocimientos

Hungarian language

English language

Customer service

Communication skills

Herramientas

CRM software

Descripción del empleo

Mercier Consultancy Group is recruiting for a Hungarian-speaking customer support role based in Sofia, Bulgaria. You will deliver high-quality support via phone, email and live chat, addressing queries, and ensuring client satisfaction while adhering to company standards.

This position requires native or fluent Hungarian, plus good English for internal communication. A relocation package and training are provided to help you settle into an international, multicultural team.