Guest Reservation Host: Sustainable Wellness

IHG Hotels & Resorts; Cebreros; On-site; EUR 22,000 - 32,000; Full time

Job summary

Six Senses Quexigal Palace is seeking a Reservation Host to manage reservations, assist in room allocations, and maintain guest profiles. You will work closely with Reservations and other departments to ensure accurate data and exceptional service.

The role requires a high school diploma with at least 1 year in hospitality, fluency in English and Spanish, and familiarity with PMS/GDS/CRS platforms. On-site position in Spain with standard hospitality benefits.

Qualifications

• High school diploma or equivalent and at least 1 year of hospitality experience.
• Hospitality diploma/degree from a recognized hospitality school is preferred.
• Fluent in English and Spanish; additional languages preferred.

Responsibilities

• Run daily reservation reports for the Reservations department and related teams.
• Process new reservations and updates; handle inquiries within 24 hours.
• Assist in room allocations and manage special requests and blocking.

Skills

English

Spanish

Education

High school diploma

Hospitality diploma/degree preferred

Tools

MS Office

PMS

GDS/CRS

Excel

Outlook

PowerPoint

Job description

Six Senses Quexigal Palace is seeking a Reservation Host to manage reservations, assist in room allocations, and maintain guest profiles. You will work closely with Reservations and other departments to ensure accurate data and exceptional service.

The role requires a high school diploma with at least 1 year in hospitality, fluency in English and Spanish, and familiarity with PMS/GDS/CRS platforms. On-site position in Spain with standard hospitality benefits.