Global Technical Service & Installations Coordinator

LINET; Madrid; Presencial; EUR 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Location Madrid

Start autumn 2026

Descripción de la vacante

LINET in Madrid, Spain is seeking a Technical Service Coordinator to oversee correct coordination, monitoring, and resolution of technical service incidents and planning/execution of installations. You will act as a link between customers, technicians, external companies, the factory, and internal departments.

You will manage incident tracking in SAP, prioritize workloads, coordinate deliveries, confirm factory dispatch and delivery dates, and ensure deadlines, quality, and customer

Formación

• Higher vocational training or university degree related to technical/industrial engineering, logistics or operations.
• 2–3 years' experience in technical service coordination, industrial after-sales, installation management or technical logistics.
• Experience with factories or international HQs, especially spare parts and logistics coordination.
• Advanced user of Microsoft Office; SAP is mandatory.

Responsabilidades

• Coordinate and monitor Technical Assistance Service and analyze open incidents in SAP.
• Prioritize and reschedule work for technicians and external companies based on urgency.
• Request spare parts, monitor orders, and manage delays or incidents.
• Communicate proactively with customers on incident status.
• Coordinate installations and deliveries, confirm dispatch and delivery dates.
• Validate feasibility of proposed schedules with end customers.
• Verify access and unloading conditions at customer facilities and allocate resources.
• Update SAP with incidents, orders, deliveries, and follow-up information.
• Support ongoing improvement of after-sales and installation processes.

Conocimientos

English (B2-C1)

Spanish (native)

Customer orientation

Autonomy & teamwork

Attention to detail

Stress resistance

Educación

Technical/industrial engineering, logistics or operations degree

Herramientas

SAP

Microsoft Office

Descripción del empleo

LINET in Madrid, Spain is seeking a Technical Service Coordinator to oversee correct coordination, monitoring, and resolution of technical service incidents and planning/execution of installations. You will act as a link between customers, technicians, external companies, the factory, and internal departments.

You will manage incident tracking in SAP, prioritize workloads, coordinate deliveries, confirm factory dispatch and delivery dates, and ensure deadlines, quality, and customer