Global Provider Support & Onboarding Specialist

Cigna Healthcare; Madrid; On-site; EUR 32,000 - 46,000; Full time

Job summary

Cigna Healthcare in Madrid seeks a Provider Representative to join our global Provider Services Organization. You will support health care partners from onboarding through daily interactions and payments, helping them navigate Cigna's operating model.

You will handle inquiries on claims and payments, resolve complex provider issues, and collaborate with PSO stakeholders worldwide. English is essential and French is highly valued for this role in Madrid.

Qualifications

• Bachelor or equivalent; translation/interpreting, foreign languages or accounting studies are highly valued.

Responsibilities

• Provide support to health care partners in day-to-day inquiries.
• Manage end-to-end provider journeys from onboarding to ongoing interactions.
• Handle provider claims and payments inquiries and escalate as needed.

Skills

English C1

French B2

Decision making

Communication

Education

Bachelor or equivalent

Job description

Cigna Healthcare in Madrid seeks a Provider Representative to join our global Provider Services Organization. You will support health care partners from onboarding through daily interactions and payments, helping them navigate Cigna's operating model.

You will handle inquiries on claims and payments, resolve complex provider issues, and collaborate with PSO stakeholders worldwide. English is essential and French is highly valued for this role in Madrid.