Global Multinational Claims Hub Specialist

AXA XL; Madrid; On-site; EUR 55,000 - 75,000; Full time

Job summary

AXA XL in Madrid is seeking a Multinational Claims Hub Specialist (P&C) to manage network partners and cross-jurisdiction claims, reporting to the Multinational Claims Hub Manager.

Requirements include proven P&C claims experience across jurisdictions, fluent English and Spanish, and strong collaboration with stakeholders and clients. The role emphasizes governance, vendor engagement, and support for large losses within a regulated context.

Qualifications

• Proven experience handling Property & Casualty claims of various sizes across multiple jurisdictions.
• Excellent written and spoken English and Spanish; other languages a plus.
• Proven ability of cross-functional collaboration, engagement, and communication skills.

Responsibilities

• Manage a portfolio of Multinational Network Partners, ensuring performance and compliance.
• Handle approval requests for claims exceeding the authority limits of network partners.
• Collaborate with Claim Managers and Practice Leaders to optimize claim outcomes and engage external vendors.
• Develop strategic plans for large losses and governance policies to improve efficiency.
• Support global risk assessments for Network Partners and participate in surveys and governance meetings as needed.
• Foster collaboration between Network Partner hubs and producing offices and manage stakeholder relationships.

Skills

Multinational claims experience

Bilingual English/Spanish

Cross-functional collaboration

Client-focused mindset

Results-driven

Job description

AXA XL in Madrid is seeking a Multinational Claims Hub Specialist (P&C) to manage network partners and cross-jurisdiction claims, reporting to the Multinational Claims Hub Manager.

Requirements include proven P&C claims experience across jurisdictions, fluent English and Spanish, and strong collaboration with stakeholders and clients. The role emphasizes governance, vendor engagement, and support for large losses within a regulated context.