Claims Assistant - Internship

AXA Group; Madrid; On-site; EUR 6,700 - 10,000; Full time

Job summary

AXA XL in Madrid, Spain, invites motivated law or insurance graduates to join as a Claims Assistant on an Insurance Internship. Work alongside our Claims professionals in a large multinational group, gaining both practical and theoretical skills.

You will support the Claims team with portfolio management, monthly reports, and learning policy wordings and claims analysis, while collaborating across departments to build an internal network and deliver excellent client service.

Qualifications

• Graduating or recent graduate in law or insurance.
• Good command of English and Spanish.
• Curious and passionate about the insurance industry and large risks.
• Data analysis skills and knowledge of Office (Outlook, Excel, Word, PowerPoint).
• Good organisational and time management skills.
• Strong communication and adaptability to diverse interlocutors.

Responsibilities

• Support the Claims team in managing and developing claims portfolio.
• Assist in the preparation of monthly reports and in learning policy wordings and claims analysis.
• Collaborate with other departments to transfer information and data for effective client and claims service.

Skills

Data analysis

Office suite

English

Spanish

Teamwork

Education

Law or Insurance

Tools

Excel

Word

PowerPoint

Job description

Claims assistant - Insurance Internship

Madrid, Spain

AXA XL is AXA's division, specializing in managing complex industrial risks. We provide insurance coverage and risk prevention services for mid‑sized companies, multinationals, and personal assets, operating in over 200 countries. Our team comprises the industry’s leading experts, delivering excellent service to our clients across all of our lines of business: Cyber, Environmental, Marine and Transportation, Aerospace, Financial Lines, Art, Civil Liability, and Property.

Read more at axaxl.com

We are seeking a motivated and curious person with legal educational background to enter the insurance field and grow within the large‑risk segment.

What you’ll be doing

An internship within a large multinational group, with both technical and cross‑functional training, working alongside our experts. You will develop both practical and theoretical skills, working closely with AXA XL Claims professionals, entering the insurance market as an Claims Assistant.

• You will support the Claims team in managing and developing claims portfolio, in the preparation of monthly reports, and in developing your knowledge of policy wordings and claims analysis.
• You will collaborate with other departments to build an internal network that facilitates the transfer of information and data between functions, enabling effective management of clients and claims service.

Your tutor will be the Claims Team Leader

What you will bring

• You are graduating or a recent graduate in law or insurance.
• You have a good command of English and Spanish.
• You are curious and passionate about the insurance industry and large risks.
• You have data analysis skills and good knowledge of the Office suite (Outlook, Excel, Word, PowerPoint).
• You have good organisational skills and can manage tasks and time effectively.
• You listen well and communicate effectively, adapting to different interlocutors and changes in a proactive way.
• You are motivated to work in a team with people from diverse backgrounds and cultures to achieve common goals.

What we offer

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family‑friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever‑changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future.

Our 2023‑26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far‑reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal‑led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.

Who we are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid‑sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data‑driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com