Global L&D Operations Intern — Hybrid Madrid

Verisure; Madrid; Hybrid; EUR 21,000 - 32,000; Full time

Job summary

Verisure is seeking a motivated Learning & Development enthusiast to join the Group L&D team in Madrid. You will support administration of learning programmes, maintain trackers, coordinate calendars and logistics, and assist with day-to-day L&D operations.

The role involves managing learning platforms (Coursera/Workday), data quality checks, training communications, and providing employee support across initiatives in a global, multi-language environment. Hybrid work included.

Qualifications

• Final-year students or recent graduates in Business Administration, Psychology, HR, Education, or related fields.
• Strong English and Spanish language skills.
• Proficient MS Office (Excel, PowerPoint, Word).
• Excellent analytical and organizational skills.
• Ability to multitask and prioritise.

Responsibilities

• Learning Operations: support administration of learning programmes, trackers, calendars, logistics, and day-to-day L&D ops.
• Learning Platforms & Systems: assist administration of Coursera and Workday enrolments and learning records, plus data quality checks.
• Programme Coordination: support participant management, communications, attendance tracking, and provider coordination.
• Data & Reporting: create and update reports, participation trackers, and feedback summaries; support quarterly reporting.
• Communication: craft communications for learning programmes, course launches, reminders, newsletters, SharePoint pages, and employee learning resources.
• HR systems (Workday): maintain learning documentation, organise programme materials, update databases and trackers, and support process improvements.
• Employee Support: assist employees with learning opportunities and L&D processes.
• Other activities as required.

Skills

Bilingual English/Spanish

Analytical skills

Organisational skills

Communication skills

Attention to detail

Education

Business Administration / Psychology / HR (degree)

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

Verisure is seeking a motivated Learning & Development enthusiast to join the Group L&D team in Madrid. You will support administration of learning programmes, maintain trackers, coordinate calendars and logistics, and assist with day-to-day L&D operations.

The role involves managing learning platforms (Coursera/Workday), data quality checks, training communications, and providing employee support across initiatives in a global, multi-language environment. Hybrid work included.