Operations & Digital Solutions Intern (Hybrid)

ENGIE Group; Madrid; Híbrido; EUR 9500 - 13.000; Jornada completa

Descripción de la vacante

ENGIE España in Madrid is offering a Business Processes & Digital Solutions Intern role. You will join a cross-functional team connecting business, operations, and technology to drive improvements and digital solutions.

The internship involves supporting tool management, user support for CRM/ERP, QA testing, data updates, and KPI monitoring. A hybrid work setup and training plans are provided to help you grow professionally.

Formación

• Bachelor degree in Business Administration, Finances, Economics, Engineering, or similar.
• Proficiency in Excel and PowerPoint.
• Fluent in English (B2-C1).
• Valuable knowledge of SAP, Power BI, and/or AI.

Responsabilidades

• Manage internal tickets and requests related to tools and processes
• Provide user support for business systems (CRM, ERP, ticketing platforms)
• Assist in functional testing (QA) of new features
• Perform data updates, basic configurations, and routine maintenance of business tools
• Prepare operational reports and monitor KPIs
• Support continuous improvement projects with documentation and coordination
• Identify recurring issues and assist in root cause analysis

Conocimientos

Fluent English (B2-C1)

Educación

Bachelor degree in Business Administration, Finances, Economics, Engineering, or similar

Herramientas

Excel

PowerPoint

SAP

Power BI

AI

Descripción del empleo

ENGIE España in Madrid is offering a Business Processes & Digital Solutions Intern role. You will join a cross-functional team connecting business, operations, and technology to drive improvements and digital solutions.

The internship involves supporting tool management, user support for CRM/ERP, QA testing, data updates, and KPI monitoring. A hybrid work setup and training plans are provided to help you grow professionally.