Global Admissions Manager

Jobbydoo; Madrid; On-site; EUR 40,000 - 60,000; Full time

Job summary

IE University in Madrid is seeking an Admissions Manager to lead admissions and commercial performance for one or more programs. You will conduct admissions interviews, assess fit, and guide candidates from initial engagement through enrollment.

You will collaborate with Academic, Marketing, Global Recruitment, Careers, Operations and Student Services, using CRM data and Power BI dashboards to monitor activity, identify trends, and support decision-making.

Qualifications

• Excellent interviewing and relationship-management skills.
• Commercial mindset with focus on enrollment results.
• Fluent in English and Spanish; able to work internationally.
• Minimum 3 years of professional experience.

Responsibilities

• Manage the admissions process for one or more programs, ensuring consistency, quality and compliance with IE’s admissions standards.
• Review candidate applications and conduct structured admissions interviews.
• Assess candidates’ academic, professional and personal fit with the relevant program.
• Provide timely and personalized follow-up throughout the admissions journey.
• Build trusted relationships with candidates and support them in making informed enrollment decisions.
• Manage the assigned program portfolio, monitoring performance, identifying opportunities and contributing to recruitment and enrollment objectives.
• Maintain accurate and up-to-date candidate information within the CRM.
• Use CRM data and Power BI dashboards to monitor activity, identify trends and support decision-making.
• Participate in strategic meetings concerning program positioning, admissions criteria, recruitment priorities and portfolio development.
• Collaborate closely with Academic, Marketing, Global Recruitment, Careers, Operations and Student Services teams.
• Coordinate relationships with internal and external stakeholders, ensuring clear communication and alignment.
• Represent IE at recruitment fairs, information sessions, candidate events and other institutional activities.
• Contribute to the design and implementation of commercial plans and candidate engagement initiatives.
• Identify opportunities to improve admissions processes, candidate experience and conversion.
• Prepare qualitative and quantitative reports on candidate feedback, market developments, program performance and emerging risks.
• Ensure that agreed actions are implemented and followed up across the relevant teams.

Skills

Admissions interviews

Relationship management

Commercial mindset

Multi-program management

CRM proficiency

Power BI

Data analysis

English & Spanish fluency

Cross-functional collaboration

Stakeholder management

3+ years experience

Education

Bachelor's degree

Tools

Power BI

Job description

IE University in Madrid is seeking an Admissions Manager to lead admissions and commercial performance for one or more programs. You will conduct admissions interviews, assess fit, and guide candidates from initial engagement through enrollment.

You will collaborate with Academic, Marketing, Global Recruitment, Careers, Operations and Student Services, using CRM data and Power BI dashboards to monitor activity, identify trends, and support decision-making.