Global Admissions Advisor (Temporary) — Lifelong Learning

Ie University; Madrid; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

International environment

Professional development

Learning opportunities

Diverse, collaborative team

Job summary

IE University's Lifelong Learning program is seeking an Admissions Advisor (Temporary) in Madrid to guide prospective participants from first contact to registration. You will drive enrolment, tailor program recommendations, and manage a leads portfolio through calls, virtual meetings, and email while collaborating with marketing and operations for a seamless journey.

Fluent English and Spanish, a customer-centric mindset, and strong relationship-building skills are essential.

Qualifications

• Bachelor's degree required.
• 1-3 years of professional experience in sales, admissions, customer success, business development, or client-facing roles.
• Fluent English and Spanish, both written and spoken.
• Strong communication and relationship-building skills.
• Commercial mindset with a genuine interest in helping professionals identify the right learning solutions.
• Excellent organizational and time-management skills.
• Customer-centric attitude, with a proactive and results-oriented approach.
• Experience working with CRM platforms is highly valued.

Responsibilities

• Drive enrolment for IE Lifelong Learning programs, contributing directly to commercial and revenue objectives.
• Guide prospective participants through the entire admissions and enrollment journey, from first contact to final registration.
• Understand candidates' professional goals and recommend the most suitable executive education programs.
• Manage and nurture a portfolio of leads through phone calls, virtual meetings, email communication, and follow-up activities.
• Build strong relationships with prospective participants and deliver an exceptional candidate experience.
• Maintain accurate records and pipeline activity in the CRM system.
• Collaborate with marketing, academic, and operations teams to ensure a seamless participant journey.
• Monitor performance against enrolment targets and proactively identify opportunities to improve conversion rates.

Skills

Fluent English

Fluent Spanish

Communication

Relationship building

Education

Bachelor's degree

Tools

CRM platforms

Job description

IE University's Lifelong Learning program is seeking an Admissions Advisor (Temporary) in Madrid to guide prospective participants from first contact to registration. You will drive enrolment, tailor program recommendations, and manage a leads portfolio through calls, virtual meetings, and email while collaborating with marketing and operations for a seamless journey.

Fluent English and Spanish, a customer-centric mindset, and strong relationship-building skills are essential.