Admissions Advisor, IE Lifelong Learning (Temporary)

Ie University; Madrid; Presencial; EUR 28.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

International environment

Professional development

Learning opportunities

Diverse, collaborative team

Descripción de la vacante

IE University's Lifelong Learning program is seeking an Admissions Advisor (Temporary) in Madrid to guide prospective participants from first contact to registration. You will drive enrolment, tailor program recommendations, and manage a leads portfolio through calls, virtual meetings, and email while collaborating with marketing and operations for a seamless journey.

Fluent English and Spanish, a customer-centric mindset, and strong relationship-building skills are essential.

Formación

• Bachelor's degree required.
• 1-3 years of professional experience in sales, admissions, customer success, business development, or client-facing roles.
• Fluent English and Spanish, both written and spoken.
• Strong communication and relationship-building skills.
• Commercial mindset with a genuine interest in helping professionals identify the right learning solutions.
• Excellent organizational and time-management skills.
• Customer-centric attitude, with a proactive and results-oriented approach.
• Experience working with CRM platforms is highly valued.

Responsabilidades

• Drive enrolment for IE Lifelong Learning programs, contributing directly to commercial and revenue objectives.
• Guide prospective participants through the entire admissions and enrollment journey, from first contact to final registration.
• Understand candidates' professional goals and recommend the most suitable executive education programs.
• Manage and nurture a portfolio of leads through phone calls, virtual meetings, email communication, and follow-up activities.
• Build strong relationships with prospective participants and deliver an exceptional candidate experience.
• Maintain accurate records and pipeline activity in the CRM system.
• Collaborate with marketing, academic, and operations teams to ensure a seamless participant journey.
• Monitor performance against enrolment targets and proactively identify opportunities to improve conversion rates.

Conocimientos

Fluent English

Fluent Spanish

Communication

Relationship building

Educación

Bachelor's degree

Herramientas

CRM platforms

Descripción del empleo

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Lifelong Learning is looking for an Admissions Advisor (Temporary) to join its team!

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Madrid - Serrano 99.

Responsibilities

Your role as an Admissions Advisor will involve:

• • Drive enrolment for IE Lifelong Learning programs, contributing directly to commercial and revenue objectives.
  • Guide prospective participants through the entire admissions and enrollment journey, from first contact to final registration.
  • Understand candidates' professional goals and recommend the most suitable executive education programs.
  • Manage and nurture a portfolio of leads through phone calls, virtual meetings, email communication, and follow-up activities.
  • Build strong relationships with prospective participants and deliver an exceptional candidate experience.
  • Maintain accurate records and pipeline activity in the CRM system.
  • Collaborate closely with marketing, academic, and operations teams to ensure a seamless participant journey.
  • Monitor performance against enrolment targets and proactively identify opportunities to improve conversion rates.

Qualifications

To thrive in this role, you should possess the following qualifications:

To thrive in this role, you should have:

• Bachelor's degree.
• 1-3 years of professional experience, preferably in sales, admissions, customer success, business development, or client-facing roles.
• Fluent English and Spanish, both written and spoken.
• Strong communication and relationship-building skills.
• Commercial mindset with a genuine interest in helping professionals identify the right learning solutions.
• Excellent organizational and time-management skills.
• Customer-centric attitude, with a proactive and results-oriented approach.
• Experience working with CRM platforms is highly valued.
• Ability to work effectively in a fast-paced, international environment.
• Valid work permit for Spain.

What we offer

• Opportunity to join one of the world's most innovative educational institutions.
• A diverse, international, and collaborative work environment.
• Exposure to a broad portfolio of executive education and lifelong learning programs.
• Professional development and learning opportunities.
• The chance to make a meaningful impact on the professional growth of learners from around the world.

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.