German-Speaking Underwriting Operations Technician (AI)

Chubb Insurance Hong Kong; Madrid; Híbrido; EUR 38.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

32 days vacation per year

2 days home-office + flexible days

Home office allowance

Private medical insurance

Pension plan

Stock purchase plan

Learning & Development program

Descripción de la vacante

Chubb European Group SE Spanish Branch in Madrid, Spain, seeks an Underwriting Operations Technician – Digital (German Speaking) to support AI-assisted underwriting and ensure accurate P&C submissions. The role requires attention to detail, analytical thinking, and fluency in German and English.

Responsibilities include validating AI-extracted data, handling complex submissions, drafting policy documents, and collaborating with underwriters and brokers to improve processes.

Formación

• Attentive to detail and analytical thinking.
• Fluent in German and English.
• Good communication and proactive mindset.
• Experience in insurance or underwriting operations preferred.
• Comfort with data, systems and exceptions.
• Collaborative and eager to learn new technology and processes.
• Proficiency with Ms Excel and AI tools.

Responsabilidades

• Review and validate AI-extracted submission data against broker documents.
• Process complex or non-standard submissions requiring human judgment.
• Prepare and quality-check policy documentation within SLAs.
• Triage exception queues and resolve issues flagged by automated systems.
• Support escalation of higher-risk submissions and fraud indicators.
• Contribute to continuous improvement by identifying process gaps and automation enhancements.
• Participate in testing and validating AI workflow changes.
• Produce reporting and maintain accurate records for governance and compliance.
• Work closely with underwriters, brokers, and internal teams to support efficient operations.

Conocimientos

German language

English language

Ms Excel

AI tools

Insurance / underwriting

Herramientas

Ms Excel

AI tools

Descripción del empleo

Chubb European Group SE Spanish Branch in Madrid, Spain, seeks an Underwriting Operations Technician – Digital (German Speaking) to support AI-assisted underwriting and ensure accurate P&C submissions. The role requires attention to detail, analytical thinking, and fluency in German and English.

Responsibilities include validating AI-extracted data, handling complex submissions, drafting policy documents, and collaborating with underwriters and brokers to improve processes.