AI-Driven Underwriting Operations Specialist

Chubb; Madrid; Presencial; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

Life and accident insurance

Meal allowance

Pension plan

Stock purchase plan

Flexible compensation scheme

Wellhub

Employee assistance program

Learning & Development

Descripción de la vacante

Chubb’s Operations Hub for Continental Europe seeks an detail-oriented professional to oversee AI-assisted underwriting processing for the Iberian SME portfolio. You will ensure accuracy, compliance, and high-quality delivery, while blending automation with human expertise.

Ideal candidates will have insurance operations experience, strong analytical skills, and fluency in Swedish, English, and Spanish, with Excel and AI tools proficiency.

Formación

• Experience in insurance or financial services operations.
• Strong attention to detail and analytical thinking.
• Confidence working in AI‑augmented environments and questioning automated outputs.
• Good communication skills and the ability to explain decisions clearly.

Responsabilidades

• Monitor automated processing queues and resolve exception cases within SLAs.
• Review and validate AI‑extracted data against source documents.
• Apply underwriting judgment to complex or non‑standard cases.
• Identify recurring exceptions and support continuous improvement of automation rules.
• Collaborate with technology and operations teams to refine workflows and thresholds.
• Support testing and validation of AI workflow changes before production.
• Manage broker digital experience, including access, maintenance, and escalated queries.
• Carry out quality checks, audits, and compliance reporting.
• Help improve processes and reduce inefficiencies across operations.

Conocimientos

Attention to detail

Analytical thinking

AI tools proficiency

Communication skills

Excel proficiency

Multilingual (Swedish/English/Spanish)

Herramientas

Excel

MS Office

AI tooling

Descripción del empleo

Chubb’s Operations Hub for Continental Europe seeks an detail-oriented professional to oversee AI-assisted underwriting processing for the Iberian SME portfolio. You will ensure accuracy, compliance, and high-quality delivery, while blending automation with human expertise.

Ideal candidates will have insurance operations experience, strong analytical skills, and fluency in Swedish, English, and Spanish, with Excel and AI tools proficiency.