German-Speaking Tech Support Pro — Barcelona

Cbtalents; Barcelona; Presencial; EUR 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Fully paid training

Descripción de la vacante

Concentrix in Barcelona is seeking a Technical Support Advisor (German-speaking) to be the first point of contact for customers, delivering fast and impactful technical solutions onsite.

You will support dealers and end users via phone and email, troubleshoot issues, and guide customers on products while collaborating with internal teams. Relocation support and paid training are provided, with a central Barcelona office offering a dynamic, international environment.

Formación

• 2+ years in Customer Service or Technical Support.
• Problem-solving mindset & customer-first attitude.

Responsabilidades

• Assist dealers & end users via phone and email.
• Troubleshoot and resolve technical issues.
• Guide customers on products and best practices.
• Manage support tickets and documentation.
• Collaborate with internal teams on complex cases.

Conocimientos

Customer Service

Technical Support

Problem-solving

Descripción del empleo

Concentrix in Barcelona is seeking a Technical Support Advisor (German-speaking) to be the first point of contact for customers, delivering fast and impactful technical solutions onsite.

You will support dealers and end users via phone and email, troubleshoot issues, and guide customers on products while collaborating with internal teams. Relocation support and paid training are provided, with a central Barcelona office offering a dynamic, international environment.