German-Speaking Tech Product Specialist — Remote Spain

Fortuna Electus Recruitment; Barcelona; Remote; EUR 20,000 - 25,000; Full time

Benefits offered by this job

100% remote in Spain

Permanent contract

Training and development

Job summary

Fortuna Electus Recruitment seeks a German-speaking Technical Product Expert to join our team in Spain. This full-time, permanent role offers a base salary of €22,500 gross per year, plus a performance bonus up to €2,400 and 100% remote work options across Spain or from our Barcelona office.

You will provide high-quality technical support by email and phone, handling operations, installation, troubleshooting and product maintenance to build long-term client relationships.

Qualifications

• Fluent German and advanced English required.
• 3+ years in customer service or technical support.
• Strong interpersonal and professional communication skills.
• Experience with MS Dynamics 365, SAP, and MS Office helpful.

Responsibilities

• Provide high-quality technical support to customers by email and phone.
• Handle inquiries about operations, installation, troubleshooting, and product maintenance.
• Build long-term client relationships and deliver solutions.
• Coordinate with teams for OEM claims and escalation as needed.
• Prepare customer reports on technical improvements.

Skills

Fluent German

Advanced English

Customer service

Technical support

MS Dynamics 365

SAP

MS Office

Education

High school diploma or higher

Tools

MS Dynamics 365

SAP

MS Office

Job description

Fortuna Electus Recruitment seeks a German-speaking Technical Product Expert to join our team in Spain. This full-time, permanent role offers a base salary of €22,500 gross per year, plus a performance bonus up to €2,400 and 100% remote work options across Spain or from our Barcelona office.

You will provide high-quality technical support by email and phone, handling operations, installation, troubleshooting and product maintenance to build long-term client relationships.