German-Speaking Technical Product Specialist — Remote
Fortuna Electus
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Benefits offered by this job
Job summary
Fortuna Electus is seeking a German-speaking Technical Product Expert to join our team in Spain. This full-time role offers 39 hours per week (Mon-Fri) with a base salary of €22,500 gross per year and a performance bonus of up to €2,400 gross per year.
You can work 100% remotely from anywhere in Spain or from our Barcelona office. You will provide high-quality technical support to customers by email and phone, handling inquiries about operations, installation, troubleshooting, and product
Qualifications
- German-speaking customer support or technical support experience.
- Strong listening and problem-solving skills.
- Proficient with MS Dynamics 365, SAP and MS Office.
- Willingness to travel to visit key customers.
- High school diploma or higher.
Responsibilities
- Provide technical support to customers via email and phone.
- Guide clients through diagnostics and installations.
- Resolve customer inquiries and escalate when needed.
- Coordinate with logistics on parts shipments.
- Prepare customer reports and track improvements.
- Deliver training to OEMs and assemblers.
- Maintain strong client relationships.
Skills
Education
Tools
Job description
Fortuna Electus is seeking a German-speaking Technical Product Expert to join our team in Spain. This full-time role offers 39 hours per week (Mon-Fri) with a base salary of €22,500 gross per year and a performance bonus of up to €2,400 gross per year.
You can work 100% remotely from anywhere in Spain or from our Barcelona office. You will provide high-quality technical support to customers by email and phone, handling inquiries about operations, installation, troubleshooting, and product
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