German-Speaking Manufacturing Customer Success Advisor

Autodesk

Barcelona

Presencial

EUR 45.000 - 65.000

Jornada completa

Hace 2 días

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Descripción de la vacante

Autodesk is seeking a Customer Success Advisor to support Design & Manufacturing customers in Barcelona. You will manage a hybrid portfolio of Territory, Regional, and selected Enterprise accounts, guiding onboarding and adoption across D&M workflows.

Strong English and German, with a background in Engineering or Manufacturing, are required to ensure successful customer outcomes. The role focuses on driving adoption, engagement, and retention while collaborating with Sales, Channel, and Support

Formación

Proficient in English and German with excellent communication skills.
2+ years in Customer Success, Account Management, or Consulting.
Experience managing a portfolio with multiple customer segments (scaled and high-value).
Engineering and Manufacturing background or related technical field.

Responsabilidades

Proactively engage with customers through digital-first, scalable engagement models (1:many).
Manage a hybrid portfolio of Territory, Regional, and selected Enterprise accounts.
Guide customers through onboarding and adoption strategies across D&M workflows.
Build and maintain relationships with key stakeholders, including senior stakeholders in higher-value accounts.
Prioritize activities based on account health, risk, and business impact.
Execute on targeted actions for high-risk accounts using data-driven insights.