German-Speaking Insurance Support - Relocate to Greece

Mercier Consultancy Group; Málaga; On-site; EUR 20,000 - 33,000; Full time

Benefits offered by this job

Relocation package

Health insurance

13th & 14th salaries

Monthly performance bonus

Fully paid training

Job summary

Mercier Consultancy Group is recruiting a German-speaking Customer Service professional for a leading German insurance group, based in Greece. The role focuses on assisting clients with insurance policies, claims, and policy updates, while delivering world-class service across phone, email, and chat channels.

You will operate within a fast-paced environment, leveraging CRM tools to maintain precise records, and collaborating with internal teams to resolve complex queries.

Qualifications

• Native or fluent German (spoken and written) is essential.
• Experience in customer service or insurance sector preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Provide high-quality support to German-speaking clients regarding their insurance policies and coverage inquiries.

Skills

German fluency

Customer service

Communication skills

Problem solving

Tools

CRM systems

Job description

Mercier Consultancy Group is recruiting a German-speaking Customer Service professional for a leading German insurance group, based in Greece. The role focuses on assisting clients with insurance policies, claims, and policy updates, while delivering world-class service across phone, email, and chat channels.

You will operate within a fast-paced environment, leveraging CRM tools to maintain precise records, and collaborating with internal teams to resolve complex queries.