German-Speaking FinTech Support & Training Specialist

Infront Financial Technology GmbH; Madrid; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Health and wellness initiatives

Competitive holiday entitlement

Flexible working hours

Career development resources

Job summary

Infront Financial Technology GmbH in Madrid is seeking a German-speaking Customer Support Specialist to provide high-quality support to financial market clients. In this dynamic role, you'll assist with customer inquiries, collaborate with various teams, and contribute to product development.

Ideal candidates will have a degree in Finance, excellent communication skills in German and English, and a keen interest in financial markets. Enjoy flexible working options, professional growth opportunities, and a collaborative international team.

Qualifications

• Excellent written and verbal communication skills in both German and English.
• Strong presentation and interpersonal skills.
• Solid computer literacy and a strong aptitude for learning new technologies.

Responsibilities

• Deliver high-quality customer support to banks and asset managers.
• Act as the first point of contact for assigned clients.
• Collaborate with Sales and Customer Success Management teams.
• Test and validate new product features.

Skills

Excellent communication skills in German and English

Presentation skills

Problem-solving

Technical aptitude

Analytical mindset

Education

Degree in Finance, Economics, or related field

Job description

Infront Financial Technology GmbH in Madrid is seeking a German-speaking Customer Support Specialist to provide high-quality support to financial market clients. In this dynamic role, you'll assist with customer inquiries, collaborate with various teams, and contribute to product development.

Ideal candidates will have a degree in Finance, excellent communication skills in German and English, and a keen interest in financial markets. Enjoy flexible working options, professional growth opportunities, and a collaborative international team.