German-Speaking Customer Support Specialist — Athens

WW Talents; Alicante; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

4 weeks hotel accommodation

Real estate agency fee

Flight ticket

Airport pick up

Job summary

WW Talents in Greece seeks a German-speaking Customer Service Representative to provide professional support across phone, email, and chat, helping customers with inquiries and resolving issues. You will work in a multicultural team on-site in Piraeus/Athens, delivering high-quality service in German.

You will join an international, dynamic environment with shifts Monday–Friday and occasional weekends. A relocation package includes four weeks of hotel accommodation, real estate assistance, a

Qualifications

• German at C1/C2 level.
• English at B2–C1 level for training and internal comms.
• Experience in customer service preferred but not essential.
• Strong communication and problem-solving skills.
• Customer-oriented and solution-driven mindset.
• Able to work in an international and dynamic environment.

Responsibilities

• Provide high-quality customer service in German via phone, email, and chat.
• Assist customers with inquiries, orders, and account-related requests.
• Handle customer concerns and complaints with timely, effective solutions.
• Document customer interactions in CRM and related systems.
• Deliver friendly, professional, and solution-driven support throughout the journey.
• Collaborate with internal teams to resolve issues efficiently.
• Follow company procedures and quality guidelines.
• Maintain high levels of customer satisfaction and service quality.

Skills

German language

English language

Communication skills

Problem solving

Team collaboration

CRM systems

Tools

CRM systems

Job description

WW Talents in Greece seeks a German-speaking Customer Service Representative to provide professional support across phone, email, and chat, helping customers with inquiries and resolving issues. You will work in a multicultural team on-site in Piraeus/Athens, delivering high-quality service in German.

You will join an international, dynamic environment with shifts Monday–Friday and occasional weekends. A relocation package includes four weeks of hotel accommodation, real estate assistance, a