German-speaking Customer Support Specialist — Onsite in Athens

WW Talents; Valencia; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Relocation package (hotel, flights, RT

Real estate fee support

Flight ticket

Airport pick up

Job summary

WW Talents is hiring a German-speaking Customer Service Representative to join an international team in Athens, Greece. You will provide professional German customer support across phone, email and chat, resolving inquiries and ensuring a positive experience for customers.

The role is on-site with rotating schedules and includes a full relocation package to assist with hotel, real estate, flights and airport pickup.

Qualifications

• German language proficiency at C1/C2 level.
• English proficiency at B2-C1 level for training and communication.
• Previous experience in customer service is preferred but not essential.
• Excellent communication and problem-solving skills.
• Customer-oriented and solution-driven mindset.
• Comfortable working in an international environment.

Responsibilities

• Provide high-quality customer service in German via phone, email, and chat.
• Assist customers with general inquiries, orders, and account-related requests.
• Handle customer concerns professionally, providing timely solutions.
• Accurately document interactions in CRM and support systems.
• Deliver friendly, professional support throughout the customer journey.
• Collaborate with internal teams to resolve issues efficiently.
• Follow procedures and quality guidelines to maintain satisfaction.

Skills

German language (C1/C2)

English (B2-C1)

Customer service experience

Communication skills

Problem solving

Team player in international env

Tools

CRM systems

Job description

WW Talents is hiring a German-speaking Customer Service Representative to join an international team in Athens, Greece. You will provide professional German customer support across phone, email and chat, resolving inquiries and ensuring a positive experience for customers.

The role is on-site with rotating schedules and includes a full relocation package to assist with hotel, real estate, flights and airport pickup.