German-speaking Customer Service Specialist — Madrid (Hybrid)

Foundever; Madrid; Hybrid; EUR 19,000 - 25,000; Full time

Benefits offered by this job

Permanent contract

On-site training in Madrid

Hybrid work after training

Career development

Job summary

Foundever in Madrid is hiring German-speaking Customer Service Specialists to join its international financial services team. You will provide support in German and English by phone and email, handling inquiries and ensuring a professional service.

The role is permanent and full-time with a salary of €22,000 gross per year. After training, a hybrid work model is available and you’ll be part of an international, multicultural environment with clear career development opportunities.

Qualifications

• Native or bilingual German proficiency.
• Advanced English level, preferably C1.
• Strong communication skills and a customer-focused approach.
• Interest in developing a career in the financial services sector.
• Based in Madrid or willing to relocate to Spain.

Responsibilities

• Provide customer support in German and English by phone and email.
• Handle enquiries related to financial services.
• Resolve customer requests efficiently and professionally.
• Deliver a positive, reliable and high-quality customer experience.

Skills

German language

English proficiency

Customer service

Communication skills

Job description

Foundever in Madrid is hiring German-speaking Customer Service Specialists to join its international financial services team. You will provide support in German and English by phone and email, handling inquiries and ensuring a professional service.

The role is permanent and full-time with a salary of €22,000 gross per year. After training, a hybrid work model is available and you’ll be part of an international, multicultural environment with clear career development opportunities.