German Speaking Client Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group; España; Presencial; EUR 17.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Training

Health Insurance

Relocation Package

Monthly Performance Bonus

€1,500 Signing Bonus

Career progression

Descripción de la vacante

Mercier Consultancy Group is seeking a German-speaking Client Solutions Consultant to join the team in Bulgaria. You will provide high-quality support to German-speaking clients via phone, email, and chat, while collaborating with cross-functional teams to ensure exceptional service delivery.

A relocation package, signing bonus, and fully paid training are offered. Full-time on-site role requiring EU passport for relocation, with English proficiency for international collaboration and prior

Formación

• Native or fluent German is required.
• English proficiency for international collaboration.
• On-site work in Bulgaria.
• EU passport mandatory for relocation.

Responsabilidades

• Provide high-quality support to German-speaking clients via phone, email, and chat.
• Resolve complex inquiries efficiently to maintain high levels of customer satisfaction.
• Collaborate with cross-functional departments to ensure seamless service delivery for all clients.
• Maintain detailed records of client interactions in the company CRM database.
• Stay updated on product knowledge and service policies to provide accurate assistance.
• Participate in ongoing training sessions to enhance communication and technical proficiency.
• Contribute to the positive team culture that defines Mercier Consultancy Group's operations in Bulgaria.

Conocimientos

German language

English language

Descripción del empleo

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting elite talent with industry-leading corporations across Europe. We specialize in identifying top-tier professionals for the dynamic Customer Support Services sector, ensuring excellence and long-term career growth for our candidates.

Job Overview

We are currently seeking a motivated individual to join our team in a German Speaking Client Solutions Consultant position in Bulgaria. This role is perfect for those seeking German-speaking jobs within a professional environment, offering the chance to excel in Customer Support Services while enjoying a superior quality of life.

Key Responsibilities

• Provide high-quality support to German-speaking clients via phone, email, and chat.

• Resolve complex inquiries efficiently to maintain high levels of customer satisfaction within the Customer Support Services industry.

• Collaborate with cross-functional departments to ensure seamless service delivery for all clients.

• Maintain detailed records of client interactions in the company CRM database.

• Stay updated on product knowledge and service policies to provide accurate and reliable assistance.

• Participate in ongoing training sessions to enhance communication skills and technical proficiency.

• Contribute to the positive team culture that defines Mercier Consultancy Group's operations in Bulgaria.

• Native or fluent German (spoken and written) is mandatory for this role.

• Professional proficiency in English to collaborate with an international team.

• Strong problem-solving skills and a passion for providing exceptional Customer Support Services.

• Ability to work effectively in an on-site, fast-paced professional environment.

• Previous experience in client-facing roles is considered an advantage for those pursuing jobs in Bulgaria.

• Valid EU passport (mandatory) to facilitate seamless relocation.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• €1,500 Signing Bonus (one-time)
• Excellent career progression within the international Customer Support Services industry.

And Much More…

Life in Bulgaria

Bulgaria offers an exceptional blend of rich history, vibrant modern culture, and stunning natural landscapes. By choosing one of our many German-speaking jobs, you will discover that Bulgaria is not only an affordable place to live but also a country that enjoys a sunny Mediterranean-influenced climate and a welcoming local community.

Sofia, the capital, is a bustling hub that perfectly complements our premium vacancies. Residents in Bulgaria enjoy world-class dining, a thriving nightlife, and a high standard of living. Our comprehensive relocation package ensures your transition to Bulgaria is stress-free, allowing you to focus on your new German Speaking Client Solutions Consultant position in Bulgaria immediately.