German-Speaking Account Success & Growth Manager

Lingo-nova; Barcelona; Presencial; EUR 23.876 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Referral program

Training & development

Career growth

Descripción de la vacante

Lingo-nova in Barcelona is seeking a German-speaking Account Manager focused on Customer Success and optimization of client accounts. You will nurture relationships, drive retention, and identify growth opportunities by improving services and processes.

Ideal candidates have 1–2 years in customer success or account management, a BA/BS, fluency in German and English, and strong communication. The role is on-site in Barcelona with potential hybrid work.

Formación

• 1–2 years of experience in Customer Success, Account Management, or client-facing role.
• BA/BS degree or equivalent practical experience.
• C2 level of German and proficient English.
• Strong communication, relationship-building, and problem-solving skills.
• Proven ability to work in a performance-driven environment.
• Strong organizational skills and ability to manage multiple accounts simultaneously.
• Excellent written and verbal communication skills.

Responsabilidades

• Provide ongoing support and relationship management for new and existing clients.
• Build long-term partnerships and ensure high customer satisfaction.
• Proactively address client questions, concerns, and needs.
• Support clients in optimizing account performance and improving service quality.
• Manage a portfolio of accounts and monitor performance.
• Use CRM and CS tools to track progress and manage workflows.
• Meet outreach targets and engagement KPIs.
• Collaborate with internal teams to deliver results.

Conocimientos

German (C2)

English (proficient)

Educación

BA/BS degree or equivalent

Herramientas

CRM (Salesforce)

Descripción del empleo

Lingo-nova in Barcelona is seeking a German-speaking Account Manager focused on Customer Success and optimization of client accounts. You will nurture relationships, drive retention, and identify growth opportunities by improving services and processes.

Ideal candidates have 1–2 years in customer success or account management, a BA/BS, fluency in German and English, and strong communication. The role is on-site in Barcelona with potential hybrid work.