German Customer Support Specialist – Banking Sector

CBTalents.org; Valencia; Presencial; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract after 3 months

Competitive salary

Annual bonus

Structured onboarding & paid training

Multicultural working environment

Multichannel support role

High quality of life in Valencia

Descripción de la vacante

CBTalents.org in Valencia is seeking a German Customer Support Specialist for a prestigious international banking project. You will assist customers via phone, chat, and email and handle banking inquiries.

The role starts May 18, 2026, with an initial 3-month temporary contract and a permanent contract based on performance. The position offers a competitive €20,800 gross/year salary plus a €1,200 bonus and a structured onboarding with paid training.

Formación

• Native German speakers required.
• Spanish level B2 or higher.
• Strong communication skills.
• Enjoy helping customers and solving problems.
• Able to work in a fast-paced environment.
• Available from 18/05/2026.
• Prior customer support experience is a plus.

Responsabilidades

• Assisting customers via phone, chat, and email.
• Managing banking inquiries and front desk support issues.
• Delivering clear and professional solutions.
• Ensuring high-quality customer experience.
• Resolving incidents efficiently and accurately.
• Supporting German-speaking banking clients.

Conocimientos

German language

Spanish (B2+)

Communication skills

Customer support experience

Descripción del empleo

• Permanent contract after 3 months

Valencia, Spain | International Banking Project | Career Growth Opportunity

Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector.

If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a global financial environment.

Why This Opportunity Stands Out

• Prestigious international banking project
• Permanent contract after 3 months
• Competitive salary + annual bonus
• Structured onboarding & paid training
• Multicultural working environment
• Multichannel customer support role
• High quality of life in Valencia
  
  
  

Position Details

Role: German Customer Support Specialist – Banking Sector

Location: Valencia

Start Date: 18 May 2026

Contract Structure

• Initial 3-month temporary contract
• Permanent contract based on performance
  
  
  

Salary Package – Valencia

• €20,800 gross/year
• €1,200 annual performance bonus
  
  
  

Your Responsibilities

You will be responsible for:

• Assisting customers via phone, chat, and email
• Managing banking inquiries and front desk support issues
• Delivering clear and professional solutions
• Ensuring high-quality customer experience
• Resolving incidents efficiently and accurately
• Supporting German-speaking banking clients
  
  
  

Training & Working Hours

Initial Training

Starts: 16/Sep

Available Shifts (Valencia)

Afternoon: 14:00 – 24:00

Night shifts are NOT available in Valencia

Candidate Profile

We are looking for professionals who:

• Are native German speakers (mandatory)
• Have Spanish level B2 or higher
• Are strong communicators
• Enjoy helping customers and solving problems
• Can work in a fast-paced environment
• Are available from 18/05/2026
• Have previous customer support experience (a plus)
  
  
  

Recruitment Process

• Record 2-minute video in German
• Handwritten 175-word German text during interview
• Final validation by German recruitment manager
  
  
  

Why Valencia?

Living in Valencia offers:

• Relaxed Mediterranean lifestyle
• Strong international community
• Great work-life balance
• Growing career opportunities in customer service
  
  
  

Apply Now

Start your international career in Valencia and join a high-impact banking support project.

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