German Banking Support Specialist — Valencia (Multichannel)

Boeva Tech; Valencia; Presencial; EUR 19.000 - 23.000; Jornada completa

Descripción de la vacante

Teleservices Valencia is seeking a German Customer Support Specialist to join our banking sector team in Valencia. You will handle customer inquiries via phone, chat, and email, delivering clear and professional solutions to ensure a high-quality customer experience.

Starting 16/09 with an initial 3-month temporary contract and potential permanent placement based on performance. Competitive compensation with a €1,200 annual performance bonus and a total annual package around the stated figures.

Formación

• Native German speaker (mandatory).
• Spanish level B2 or higher.
• Strong communication skills suitable for multi-channel support.
• Experience in customer support is a plus.

Responsabilidades

• Assisting customers via phone, chat, and email.
• Managing banking inquiries and front desk support issues.
• Delivering clear and professional solutions.
• Ensuring high-quality customer experience.
• Resolving incidents efficiently and accurately.
• Supporting German-speaking banking clients.

Conocimientos

German language (native)

Spanish (B2)

Communication skills

Customer service experience

Descripción del empleo

Teleservices Valencia is seeking a German Customer Support Specialist to join our banking sector team in Valencia. You will handle customer inquiries via phone, chat, and email, delivering clear and professional solutions to ensure a high-quality customer experience.

Starting 16/09 with an initial 3-month temporary contract and potential permanent placement based on performance. Competitive compensation with a €1,200 annual performance bonus and a total annual package around the stated figures.