German Banking Support | Madrid | 3-Month to Permanent

CBTalents.org; Madrid; Presencial; EUR 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Permanent contract after 3 months

Multicultural environment

Night shifts

Annual bonus

Descripción de la vacante

CBTalents.org in Madrid is seeking a German Customer Support Specialist for the banking sector. You will handle inquiries via phone, chat, and email, delivering fast, accurate, customer-focused solutions in a global financial environment.

The role offers a 3-month temporary contract with a permanent position based on performance, a competitive base salary of €22,800 plus a €1,200 annual bonus, and a structured onboarding program as you grow in a multicultural team.

Formación

• Native German speakers mandatory.
• Spanish level B2 or higher.
• Experience in customer service or banking is a plus.

Responsabilidades

• Support customers via phone, email, and chat.
• Handle banking-related inquiries and front desk incidents.
• Deliver fast, accurate, and customer-oriented solutions.
• Maintain high service quality standards.
• Ensure efficient resolution of customer issues.
• Provide professional support to German-speaking clients.

Conocimientos

German language

Customer service

Multichannel support

Descripción del empleo

CBTalents.org in Madrid is seeking a German Customer Support Specialist for the banking sector. You will handle inquiries via phone, chat, and email, delivering fast, accurate, customer-focused solutions in a global financial environment.

The role offers a 3-month temporary contract with a permanent position based on performance, a competitive base salary of €22,800 plus a €1,200 annual bonus, and a structured onboarding program as you grow in a multicultural team.