French-Speaking Tech Support Specialist (Remote Portugal)

Cross Border Talents; Bilbao; Remote; EUR 20,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Remote work within Portugal

Relocation support provided for non-UK

Job summary

Cross Border Talents is seeking a French-speaking Customer Support Specialist to join a Portugal-based project. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth and positive experience.

The role is remote within Portugal and relocation support is available for eligible candidates. You will communicate in French and English, handle cases, and contribute to a friendly, multinational team.

Qualifications

• Fluent in French with comfortable English communication.
• Customer-service oriented and friendly.
• Good communication and problem-solving skills.
• Organized and detail-oriented.
• Relocation available for eligible candidates.

Responsibilities

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Skills

French language

English language

Customer service

Job description

Cross Border Talents is seeking a French-speaking Customer Support Specialist to join a Portugal-based project. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth and positive experience.

The role is remote within Portugal and relocation support is available for eligible candidates. You will communicate in French and English, handle cases, and contribute to a friendly, multinational team.