French-Speaking Customer Support Pro — Remote Portugal

Cbtalents; Valencia; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

Cbtalents is seeking a French-speaking Customer Support Specialist for a remote role based in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth experience.

The position is remote within Portugal, with relocation support for eligible candidates. Fluency in French and English is required, and prior customer service experience is welcome but not mandatory.

Formación

• Fluent in French and English.
• Previous customer service experience is welcome but not required.
• Comfortable using computers and learning new systems.
• Excellent communication and problem-solving skills.
• Organized and attentive to detail.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Contribute to a friendly and positive customer experience.

Conocimientos

French

English

Customer service

Communication

Problem solving

Descripción del empleo

Cbtalents is seeking a French-speaking Customer Support Specialist for a remote role based in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth experience.

The position is remote within Portugal, with relocation support for eligible candidates. Fluency in French and English is required, and prior customer service experience is welcome but not mandatory.