Remote French-Speaking Tech Support Specialist

Cbtalents; Bilbao; Presencial; EUR 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work within Portugal

Relocation support provided for cand}}

Descripción de la vacante

Cbtalents in Portugal is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth and positive experience.

The role is remote within Portugal; relocation support is available for eligible candidates. Requirements include fluency in French and English, strong communication skills, and comfort with

Formación

• Fluent in French and comfortable communicating in English.
• Strong communication and problem-solving skills.
• Experience in customer service is welcome but not mandatory.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

Fluent in French

Comfortable English

Customer service experience

Tech-savvy

Descripción del empleo

Cbtalents in Portugal is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth and positive experience.

The role is remote within Portugal; relocation support is available for eligible candidates. Requirements include fluency in French and English, strong communication skills, and comfort with