Remote French-Speaking Customer Support (Portugal)

Cbtalents; Palma; Presencial; EUR 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Remote work within Portugal

International work environment

Descripción de la vacante

Cbtalents is seeking a French-speaking Customer Support Specialist for a remote, Portugal-based role. You will assist French-speaking customers, guide them through simple technical issues, and ensure a smooth, positive experience.

The position allows relocation support for eligible candidates and requires fluency in French with comfortable English communication. The role is remote within Portugal, with relocation options for those outside Portugal.

Formación

• Fluent in French and comfortable with English.
• Customer-focused with good communication and problem-solving skills.
• Able to learn new systems and use computers.
• Organized and attentive to detail.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

French

English

Customer-focused

Communication skills

Problem-solving

Detail-oriented

Tech-savvy

Descripción del empleo

Cbtalents is seeking a French-speaking Customer Support Specialist for a remote, Portugal-based role. You will assist French-speaking customers, guide them through simple technical issues, and ensure a smooth, positive experience.

The position allows relocation support for eligible candidates and requires fluency in French with comfortable English communication. The role is remote within Portugal, with relocation options for those outside Portugal.