French-Speaking Remote Customer Support Specialist

Cbtalents; Alicante; Presencial; EUR 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work within Portugal

Relocation support

International work environment

Competitive salary

Descripción de la vacante

CBTalents is seeking a French-speaking Customer Support Specialist to join a technology-focused project based in Portugal. This remote role welcomes candidates based in Portugal or willing to relocate, with relocation support offered.

You will assist French-speaking customers, answer questions, address simple technical issues, and ensure a smooth, positive experience. Fluency in French and English is required.

Formación

• Fluent in French and able to communicate in English
• Friendly, patient, and customer-focused
• Good communication and problem-solving skills
• Organized and detail-oriented

Responsabilidades

• Support customers in French and English
• Answer questions and assist with technical issues
• Guide customers through clear and simple solutions
• Record and update customer cases accurately
• Follow up when additional support is needed
• Help create a friendly and positive customer experience

Conocimientos

Fluent in French

English communication

Customer service

Problem-solving

Attention to detail

Computer literacy

Descripción del empleo

CBTalents is seeking a French-speaking Customer Support Specialist to join a technology-focused project based in Portugal. This remote role welcomes candidates based in Portugal or willing to relocate, with relocation support offered.

You will assist French-speaking customers, answer questions, address simple technical issues, and ensure a smooth, positive experience. Fluency in French and English is required.