French-Speaking Tech Support Specialist (Remote Portugal)

Cbtalents; Málaga; Presencial; EUR 15.624 - 22.320; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work in Portugal

Relocation support

Multicultural environment

Descripción de la vacante

Cbtalents is hiring a French-speaking Customer Support Specialist for a remote role in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth and positive experience.

Remote within Portugal with relocation support for eligible candidates. Fluency in French and English, strong communication, problem-solving, and a customer-focused mindset are required. Apply with your updated CV.

Formación

• Fluent in French (spoken and written).
• Comfortable communicating in English.
• Friendly, patient and customer-focused attitude.
• Good communication and problem-solving skills.
• Organized and attentive to detail.
• Sales experience is a plus but not required.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

Fluent in French

English proficiency

Customer service

Problem-solving

Attention to detail

Organized

Open to relocation

Descripción del empleo

Cbtalents is hiring a French-speaking Customer Support Specialist for a remote role in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth and positive experience.

Remote within Portugal with relocation support for eligible candidates. Fluency in French and English, strong communication, problem-solving, and a customer-focused mindset are required. Apply with your updated CV.