French-Speaking Remote Customer Support Specialist Portugal

Cbtalents; Granada; Presencial; EUR 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work within Portugal

Relocation support

Multicultural environment

Descripción de la vacante

cbtalents is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, guide through simple technical issues, and ensure a smooth, positive experience.

The role is remote within Portugal; relocation support is available for eligible candidates. Fluency in French and English, strong communication, problem-solving, and patience are valued.

Formación

• Fluent in French and English.
• Experience in customer service is welcome but not mandatory.
• Sales experience is a plus, but not required.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Descripción del empleo

cbtalents is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, guide through simple technical issues, and ensure a smooth, positive experience.

The role is remote within Portugal; relocation support is available for eligible candidates. Fluency in French and English, strong communication, problem-solving, and patience are valued.