France Field Service Scheduling Specialist

ES00 Agilent Technologies Spain S.L.; Barcelona; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Stock Purchase Plan

Life Insurance

Pension

Healthcare

Employee Assistance Program

Holiday

Company activities (varies by country)

Job summary

Agilent Technologies Spain S.L. is seeking a Scheduling Success Coordinator for a 12-month contract to support our field service team.

You will plan and schedule daily assignments to ensure the right service engineer is in the right place at the right time, managing regional operations and improving customer satisfaction. The role requires strong planning, problem-solving, and communication skills, with fluency in French and English, and a proactive, team-oriented mindset.

Qualifications

• Academic background in technology, engineering, or equivalent experience in a similar role, with proven customer service or project management experience.
• Strong planning, organizational, and problem-solving skills, with the ability to work independently in a fast-paced environment.
• Excellent communication, negotiation, and teamwork abilities, with a proactive and solutions-oriented mindset.
• Fluent in both French and English.

Responsibilities

• Manage and confirm all onsite service orders, ensuring the most effective use of field resources to meet customer needs and response times.
• Collaborate with different departments to optimize scheduling, resolve resource shortages, and continuously improve processes for better customer satisfaction.
• Maintain accurate records, follow company procedures, and build strong customer relationships to promote loyalty and uphold Agilent’s standards.

Skills

Scheduling

Project management

Customer service

Communication

French & English fluency

Education

Tech/Engineering degree or equivalent experience

Job description

Agilent Technologies Spain S.L. is seeking a Scheduling Success Coordinator for a 12-month contract to support our field service team.

You will plan and schedule daily assignments to ensure the right service engineer is in the right place at the right time, managing regional operations and improving customer satisfaction. The role requires strong planning, problem-solving, and communication skills, with fluency in French and English, and a proactive, team-oriented mindset.