Scheduling Success Lead — German (Switzerland) Field Service

Agilent Technologies, Inc.; Barcelona; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Stock Purchase Plan

Life Insurance

Pension

Healthcare

Employee Assistance Program

Holiday

Company activities

Job summary

Agilent Technologies is seeking a Scheduling Success Coordinator for the Switzerland-German speaking region. You will plan and schedule daily assignments to ensure the right service engineer is in the right place at the right time, supporting field service teams to work efficiently and keep costs down.

You will lead scheduling for onsite service events, optimize field engineers and partners for installations, repairs, and maintenance, and act as a primary contact for escalations.

Qualifications

• Strong planning and organizational skills required.
• Excellent communication and customer-service orientation.
• German and English fluency, French a plus.

Responsibilities

• Manage onsite service orders and coordinate field resources to meet customer needs.
• Collaborate with departments to optimize scheduling and improve processes.
• Maintain accurate records and build strong customer relationships.

Skills

Planning

Organizational skills

Problem solving

Communication

Teamwork

Customer service

German-English fluency

Education

Academic background in technology or engineering

Job description

Agilent Technologies is seeking a Scheduling Success Coordinator for the Switzerland-German speaking region. You will plan and schedule daily assignments to ensure the right service engineer is in the right place at the right time, supporting field service teams to work efficiently and keep costs down.

You will lead scheduling for onsite service events, optimize field engineers and partners for installations, repairs, and maintenance, and act as a primary contact for escalations.