Forward Deployed AI Engineer — Production‑Critical, Customer‑Facing

Salesforce, Inc.; Madrid; On-site; EUR 60,000 - 90,000; Full time

Job summary

Salesforce, Inc. in Madrid seeks an experienced Forward Deployed Engineer to design and deploy AI agent solutions, troubleshoot complex live deployments, and work directly with enterprise customers.

You will own end-to-end components, collaborate with Product and Engineering, and travel about 25% to client sites across the EMEA region. The role requires 3+ years in software engineering, customer-facing delivery, and fluency in Python/JavaScript/Java, with AI and data platform experience.

Qualifications

• 3+ years of software engineering or technical delivery experience, including production systems in an AI tech stack.
• Degree in Computer Science or a related field.
• Prior customer-facing technical delivery experience is required.
• Proficiency in Python, JavaScript/TypeScript, Java, or Apex, with willingness to expand.

Responsibilities

• Develop AI agents and experiences that take real actions for real organisations.
• Own end-to-end components from architecture to production and observability.
• Collaborate with Product and Engineering; reproduce defects and provide evidence.
• Travel ~25% to work directly with customers across the EMEA region.

Skills

Software engineering

Customer-facing delivery

Python

JavaScript/TypeScript

Java

LLMs / Prompt engineering

Travel readiness

Education

Bachelor's degree in Computer Science or related field

Tools

LangChain

LlamaIndex

Snowflake

Databricks

BigQuery

Job description

Salesforce, Inc. in Madrid seeks an experienced Forward Deployed Engineer to design and deploy AI agent solutions, troubleshoot complex live deployments, and work directly with enterprise customers.

You will own end-to-end components, collaborate with Product and Engineering, and travel about 25% to client sites across the EMEA region. The role requires 3+ years in software engineering, customer-facing delivery, and fluency in Python/JavaScript/Java, with AI and data platform experience.