Fleet Operations Lead (Call Center & Back Office)

Continental; España; Presencial; EUR 18.000 - 30.000; Jornada completa

Descripción de la vacante

Continental is seeking front-office and back-office support staff in a call center environment in Spain. The role involves attending calls, providing service solutions, and resolving vehicle-management incidents while working proactively within a team.

The position requires multitasking across FrontOffice and BackOffice tasks, invoicing of goods and services, and experience with phone customer service. Proficiency in Microsoft Office is expected.

Formación

• Experience in a call center or customer service environment.
• Ability to multitask across FrontOffice and BackOffice tasks.
• Familiarity with invoicing goods and services.

Responsabilidades

• Attend incoming and outgoing calls in a call center environment.
• Provide services and solutions to customer needs.
• Resolve incidents in vehicle management as needed.
• Collaborate proactively within a team.
• Invoicing goods and services to customers.
• Handle multitasking across FrontOffice and BackOffice.
• Phone customer service experience is preferred.
• Proficient use of Microsoft Office.

Conocimientos

Call center experience

Customer service

Teamwork

Invoicing

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

Continental is seeking front-office and back-office support staff in a call center environment in Spain. The role involves attending calls, providing service solutions, and resolving vehicle-management incidents while working proactively within a team.

The position requires multitasking across FrontOffice and BackOffice tasks, invoicing of goods and services, and experience with phone customer service. Proficiency in Microsoft Office is expected.