Finnish-Speaking Night Support Agent – iGaming (Malta)

Next Job Abroad; Málaga; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Relocation within EU

Night shift allowance

Health insurance

Commute allowance

Gym access

Job summary

Night Shift Customer Support Agent – Live & Work in Malta (iGaming) role for a Malta-based iGaming company. You will be the first line of contact for players via live chat and email, handling account questions, KYC verification, payments, and responsible gaming issues.

The position targets night shifts after daytime training, offering an international career path within a dynamic team. Ideal candidates have proven customer support experience in chat/email, fluent English plus Finnish, and the

Qualifications

• Fluent English and Finnish required.
• Proven experience in customer support (chat or email).
• Comfortable working night shifts.
• Ability to work independently in fast-paced environments.

Responsibilities

• Be the first point of contact for players via live chat and email.
• Handle account questions, verification, payments and related queries.
• Identify risks, investigate issues and provide solutions on first contact where possible.
• Escalate complex or sensitive cases and promote relevant services.

Skills

Fluent English

Finnish

Night shift

Live chat

Job description

Night Shift Customer Support Agent – Live & Work in Malta (iGaming) role for a Malta-based iGaming company. You will be the first line of contact for players via live chat and email, handling account questions, KYC verification, payments, and responsible gaming issues.

The position targets night shifts after daytime training, offering an international career path within a dynamic team. Ideal candidates have proven customer support experience in chat/email, fluent English plus Finnish, and the