Norwegian-Speaking iGaming Support Specialist (Malta)

Next Job Abroad; Málaga; Hybrid; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Relocation support

Hybrid work

Home office setup

Remote work days

Wellbeing allowance

Private health insurance

Team events

Job summary

Next Job Abroad is seeking a Norwegian-speaking Customer Support Agent to join an international iGaming company in Malta. You will manage live chat, email and phone support, helping players with queries and ensuring a smooth experience.

The role offers relocation support, a hybrid work model, and exposure to fraud, payments, compliance and player experience. English and Norwegian language skills are essential, with an interest in gaming and problem solving.

Qualifications

• Fluent Norwegian (written and spoken).
• Good English proficiency.
• Interest in sports, gaming or digital services.
• Ability to handle responsibility and make decisions.
• Willingness to work shifts.

Responsibilities

• Handle live chat, email and phone support.
• Assist players with account questions and payments.
• Support verification (KYC) and security checks.
• Collaborate with other departments to resolve cases.
• Identify patterns and risks to improve processes.

Skills

Norwegian fluency

English fluency

Problem solving

Communication

Team player

Job description

Next Job Abroad is seeking a Norwegian-speaking Customer Support Agent to join an international iGaming company in Malta. You will manage live chat, email and phone support, helping players with queries and ensuring a smooth experience.

The role offers relocation support, a hybrid work model, and exposure to fraud, payments, compliance and player experience. English and Norwegian language skills are essential, with an interest in gaming and problem solving.