Night-Shift Norwegian CS Pro — Malta iGaming

Next Job Abroad; Málaga; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Relocation support within the EU

Night shift allowance

Health insurance

Commute allowance

Access to gym

International, close-knit team

Real responsibility from the start

Job summary

Next Job Abroad is seeking a Night Shift Customer Support Agent for Malta in the iGaming sector. The role targets candidates fluent in English and Norwegian, experienced in chat and email support, and comfortable with night schedules in a fast-paced, international environment.

You’ll support players, handle KYC, payments, and account issues, and promote safe gaming practices. Malta offers an English-speaking hub with a Mediterranean lifestyle and easy Europe travel.

Qualifications

• Fluent English and Norwegian required for night-time customer support.
• Proven experience in chat/email-based customer support is expected.
• Ability to work night shifts and handle multiple conversations calmly.

Responsibilities

• Be the first point of contact for players via live chat and email.
• Handle account questions, KYC/document processing, payments, and gaming queries.
• Identify risks, escalations, and perform first-contact resolutions where possible.

Skills

Fluent English

Norwegian

Customer support experience

Night shift experience

Job description

Next Job Abroad is seeking a Night Shift Customer Support Agent for Malta in the iGaming sector. The role targets candidates fluent in English and Norwegian, experienced in chat and email support, and comfortable with night schedules in a fast-paced, international environment.

You’ll support players, handle KYC, payments, and account issues, and promote safe gaming practices. Malta offers an English-speaking hub with a Mediterranean lifestyle and easy Europe travel.