Finnish Solutions Consultant | Relocation & Training

Recruitment By Ierotheos; España; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Relocation Concierge

Fully Paid Training

Health Insurance

Monthly Performance Bonus

Competitive Salary

Job summary

Mercier Consultancy Group is seeking a Finnish Speaking Solutions Consultant to join their team in Sofia, Bulgaria. The role involves serving Finnish-speaking clients, resolving complex issues, and collaborating with cross-functional teams to improve service delivery.

A strong candidate will be fluent in Finnish and English and willing to relocate, with on-site work in a dynamic European capital. The position offers fully paid relocation, training, health insurance, a monthly salary, and

Qualifications

• Native or fluent Finnish (spoken and written).
• Proven track record in customer support or related client-facing field.
• Excellent verbal and written communication in Finnish and English.

Responsibilities

• Act as primary contact for Finnish-speaking clients, ensuring excellence in all interactions.
• Analyze and resolve complex issues with a solutions-oriented approach.
• Maintain high customer satisfaction with clear, concise Finnish communication.
• Collaborate with cross-functional departments to enhance service delivery.
• Utilize internal CRM to document inquiries and track progress.
• Participate in ongoing training to stay updated on product developments.
• Contribute to team goals and KPIs to qualify for monthly incentives.
• Proactive mindset and willingness to relocate to Sofia.

Skills

Finnish language

English language

Customer service

Problem solving

Cross-functional collaboration

CRM systems

On-site work

Relocation willingness

Tools

CRM systems

Job description

Mercier Consultancy Group is seeking a Finnish Speaking Solutions Consultant to join their team in Sofia, Bulgaria. The role involves serving Finnish-speaking clients, resolving complex issues, and collaborating with cross-functional teams to improve service delivery.

A strong candidate will be fluent in Finnish and English and willing to relocate, with on-site work in a dynamic European capital. The position offers fully paid relocation, training, health insurance, a monthly salary, and