Field Service Scheduler & External Partner Coordinator

Schneider Electric; Cataluña; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Schneider Electric is seeking a Service Planner to schedule Field Service Representatives and external partners, ensuring timely customer service for assessments, startups, and maintenance visits.

The role connects customers with internal teams and partners, validates time, materials, and expenses, and supports service profitability. Spanish fluency and strong organizational skills are essential.

Formación

• Fluent Spanish and intermediate English are required.
• 3-5 years equivalent experience in a related field.
• Strong time management and multitasking abilities.

Responsabilidades

• Optimise FSR allocated time and schedules to service customers promptly.
• Apply Level 2 technical guidelines to ensure high quality service.
• Schedule maintenance visits and audits with Project/Enterprise teams.
• Manage external partner services and ensure timely delivery.
• Coordinate parts, orders, and keep customer data updated.

Conocimientos

Fluent Spanish

Intermediate English

Time management

Multitasking

Customer service

MS Excel

MS Word

Communication skills

Educación

UPS qualification (FP, Bachelor, professional certificates)

Descripción del empleo

Schneider Electric is seeking a Service Planner to schedule Field Service Representatives and external partners, ensuring timely customer service for assessments, startups, and maintenance visits.

The role connects customers with internal teams and partners, validates time, materials, and expenses, and supports service profitability. Spanish fluency and strong organizational skills are essential.